Our Promise to You
At By His Grace Designs Gilkey, I ensure that every order is crafted with care and attention to detail. Each item is created according to your specifications, with a commitment to perfection for every customer. We use premium 100% cotton, unless otherwise specified, ensuring comfort and quality in every design. My hope is that your custom creation brings you as much joy as I experience in making it.
Our Inspiration
The idea to start a custom t-shirt business sparked while attending my daughter's school games. I noticed the unity and camaraderie among the teams and their supporters, with everyone eager to show their team spirit through what they wore. However, there was a lack of unique, affordable, and personalized apparel options in our area. That’s when the inspiration hit, and it has never faded. Today, creating unique, customizable, and budget-friendly apparel is at the heart of my small business.
Payment and Pickup/Shipping
-Full payment is required before scheduling a local pickup or shipping your order.
-Local pickup is available on weekdays after 6:00 PM or weekends after 9:00 AM at a designated public location. A small pickup fee applies.
-Orders outside the Merrillville, IN delivery zone will be shipped via USPS. A tracking number will be provided for all shipped orders.
No Returns Policy
Due to the custom nature of our products, no returns, exchanges, or refunds are accepted. Each item is carefully crafted just for you, ensuring a one-of-a-kind product that cannot be restocked or resold. However, if there is an issue with your order, please contact us so we can work towards a resolution.